Jupiter, FL, U.S. – 19-24 May 2026 - W824 - Going Live with an Identity Panel Product

WORKSHOP ANNOUCEMENT

Workshop W824

SoftwareIDM is hosting a customer Go-Live HyperCare 24x7 workshop starting 19 May through 24 May 2026 in Jupiter, FL, U.S.

This SoftwareIDM workshop is your chance to work face-to-face with SoftwareIDM professionals who will support your go-live. 

Current and example past W824 events

• Orlando, FL, U.S. – 22-29 May 2026
• Jupiter, FL, U.S. – 19-24 May 2026
• Cambridge, U.K. – 11-17 May 2026
• Las Vegas, NV, U.S. - 10-17 October 2025
• Orlando, FL, U.S. - 24 July - 3 August 2025
• Jupiter, FL, U.S. - 6-15 March 2025
• Orlando, FL, U.S. - 17 -25 January 2025
• Helena, MT, U.S. - 7-13 December 2024
• Orlando, FL, U.S. - 22-29 November 2024
• Helena, MT, U.S. - 16-22 November 2024
• Jupiter, FL, U.S. - 28 October-5 November 2024
• London, U.K. - 12-17 September 2024
• Orlando, FL, U.S. - 12-19 July 2024
• Orlando, FL, U.S. - 10-15 November 2023
• Orlando, FL, U.S. - 17-29 September 2023
• London, U.K. - FULL - 27 April 2023
• Dublin, Ireland - 25-26 April 2023
• London, U.K. - 10-14 April 2023
• Houston, TX, U.S. - 10-14 April 2023
• Denver, U.S. - 13-14 March 2023
• Dallas, TX, U.S. - August 30, 2019
• Helena, MT, U.S. - August 9, 2019
• Cambridge, U.K. - June 5, 2019
• Cambridge, U.K. - June 3, 2019

How much is accomplished in the workshop depends on your current phase of your upgrade or go-live process. 

Part 1

1. Review all change controls
2. Review communications
3. Confirm customer and stakeholder expectations
4. Review testing results
5. Make final check for completeness

Part 2

1. Disable downstream synchronizations
2. Complete any final simulations 
3. Confirm parallel operations
4. Disable schedule to prepare for manual mode
5. Promote code to production
6. Review pending action (including pending export) reports
7. Controlled exports
8. Enable synchronizations
9. Monitor results

Your instructor: Peter Sidebotham

Office chairs, keyboard, mice, and Samsung displays will be provided by our professional crew.

Photo: September Training - Signia by Hilton Orlando Bonnet Creek

Important Notes Regarding this Course:

• This is 24x7 event. Morning workshop begins at 9:00AM
• Lunch is provided
• You will need to bring a laptop with WiFi
• Optionally, the addition of a tablet for downloading and reading course material

Who should attend day one?

This course is ideal for anyone who wants or needs to know how to upgrade Identity Panel.

Prerequisites:

Own a subscription to a Knowledge Package and/or have an HyperCare SOW.

Have attended the following course:

A820 - Identity Panel Architecture, Providers, Security, and Deployment

Who should attend day one?

This course is ideal for anyone who wants or needs to know how to upgrade Identity Panel.

Prerequisites:

Own a subscription to a Knowledge Package and/or have an HyperCare SOW.

Have attended the following course:

A820 - Identity Panel Architecture, Providers, Security, and Deployment

Venue

Hotel - Signia by Hilton - Orlando, FL, U.S.