Cardiff - May 16, 2019 - T711 - Tour of Service Panel

Click here for the course description: T711

Venue

Regus - Cardiff Gate Business Park
Regus House
Malthouse Avenue
Cardiff, CF23 8RU, UK

Your instructor, Peter Sidebotham, MCPD

Agenda - Thursday - May 16

Regus WiFi Day Code: 91513064

11:30AM - Session 1 - Tour of Service Panel.

• Overview of benefits and features
• How Service Panel relates to Identity Panel
• Integration with MIM Portal and MIM Sync
• Integration with ServiceNow
• Hosting and High Availability – SaaS and On-Premise

12:15PM Lunch - Sandwiches and crisps

Session 2 - Customer cases. How customers are using Service Panel in the real-world. 

Customer cases and popular use cases will be explored.

• Employee directory
• Photo opt-out
• Code Red!
• Updating contact information
• Account Creation
• Changing email domains
• Azure B2C
• Onboarding

1:30PM - End