Learn about Service Panel in this one hour product tour. This course is ideal for anyone who wants to learn the benefits of Service Panel, and needs to understand Service Panel Audiences and Functional Categories when preparing for a W812 workshop.
Introduction to Service Panel
- Overview of benefits and features
- How Service Panel relates to Identity Panel
- Integration with MIM Portal and MIM Sync
- Hosting and High Availability – SaaS and On-Premise
Service Panel Demo
- Theme configuration
- Security and access control
- Virtual Identity, white pages, search and lookup
- Track & Trace – time-delayed change validation and notification
- Service Forms, self-service actions, account management
Your instructor, Peter Sidebotham, MCPD
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